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siena/support.html
2026-08-30 18:55:45 -07:00

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HTML

<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Resident Support — Siena</title>
<meta name="description" content="Submit a maintenance or support request as a Siena resident, or find the after-hours emergency line.">
<link rel="icon" href="data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 32 32'%3E%3Crect width='32' height='32' rx='3' fill='%23221C16'/%3E%3Cpath d='M9 24V15a7 7 0 0 1 14 0v9' fill='none' stroke='%23A9803F' stroke-width='2.2'/%3E%3C/svg%3E">
<link rel="preconnect" href="https://fonts.googleapis.com">
<link rel="preconnect" href="https://fonts.gstatic.com" crossorigin>
<link href="https://fonts.googleapis.com/css2?family=Fraunces:ital,opsz,wght@0,9..144,400;0,9..144,500;0,9..144,600;1,9..144,500&family=Inter:wght@400;500;600&display=swap" rel="stylesheet">
<link rel="stylesheet" href="assets/css/style.css">
</head>
<body>
<header class="site-header">
<div class="container">
<a href="index.html" class="wordmark">SIENA<span>.</span></a>
<nav class="main-nav" aria-label="Primary">
<ul>
<li><a href="index.html">Home</a></li>
<li><a href="residences.html">Residences</a></li>
<li><a href="residences.html#amenities">Amenities</a></li>
<li><a href="support.html" aria-current="page">Resident Support</a></li>
<li><a href="contact.html">Visit</a></li>
</ul>
<a href="lease.html" class="btn btn-primary nav-cta">Inquire About Leasing</a>
</nav>
<button class="nav-toggle" aria-label="Toggle menu" aria-expanded="false">
<span></span><span></span><span></span>
</button>
</div>
</header>
<main>
<section class="page-hero">
<div class="container">
<p class="breadcrumb"><a href="index.html">Home</a> / Resident Support</p>
<h1>Resident support</h1>
<p>For current residents. Submit a maintenance request, a billing question, or anything else — our team responds within one business day, and same-day for urgent issues.</p>
</div>
</section>
<section class="section">
<div class="container">
<div class="grid-2" style="grid-template-columns: 1.4fr 1fr; align-items:start;">
<div class="form-card">
<h2 style="font-size:1.5rem; margin-bottom:28px;">Submit a request</h2>
<form data-inquiry-form data-success-message="Thank you — your request has been logged. You'll hear from our team shortly, sooner if you marked it urgent.">
<div class="field-row">
<div class="field">
<label for="name">Full name</label>
<input type="text" id="name" name="name" required autocomplete="name">
</div>
<div class="field">
<label for="unit">Unit number</label>
<input type="text" id="unit" name="unit" required placeholder="e.g. 412">
</div>
</div>
<div class="field-row">
<div class="field">
<label for="email">Email</label>
<input type="email" id="email" name="email" required autocomplete="email">
</div>
<div class="field">
<label for="phone">Phone</label>
<input type="tel" id="phone" name="phone" autocomplete="tel">
</div>
</div>
<div class="field">
<label for="category">What's this about?</label>
<select id="category" name="category" required>
<option value="" disabled selected>Select a category</option>
<option>Maintenance &amp; repairs</option>
<option>Billing &amp; payments</option>
<option>Amenity reservation</option>
<option>Noise or neighbor concern</option>
<option>Package or delivery</option>
<option>Other</option>
</select>
</div>
<fieldset>
<legend>Priority</legend>
<div class="radio-group">
<label class="radio-option"><input type="radio" name="priority" value="routine" checked> Routine</label>
<label class="radio-option"><input type="radio" name="priority" value="urgent"> Urgent</label>
</div>
</fieldset>
<div class="field">
<label for="message">Details</label>
<textarea id="message" name="message" required placeholder="Tell us what's going on — the more detail, the faster we can help."></textarea>
</div>
<button type="submit" class="btn btn-primary">Submit Request</button>
<div class="form-status" role="status" aria-live="polite"></div>
</form>
</div>
<div>
<div class="steps" style="margin-bottom:44px;">
<div class="step">
<div>
<h3>Submit your request</h3>
<p>Include your unit number and as much detail as you can — photos help, but there's nowhere to attach one here, so just describe it well.</p>
</div>
</div>
<div class="step">
<div>
<h3>Get a confirmation</h3>
<p>You'll receive an email confirming we've received it, usually within a few minutes.</p>
</div>
</div>
<div class="step">
<div>
<h3>We schedule a visit</h3>
<p>Our maintenance team reaches out to confirm a time that works for you.</p>
</div>
</div>
<div class="step">
<div>
<h3>Follow-up</h3>
<p>We check back in to make sure it's actually resolved, not just closed.</p>
</div>
</div>
</div>
<div class="feature-card" style="border-color:var(--sienna);">
<h3>After-hours emergency</h3>
<p>For anything that can't wait — flooding, no heat, being locked out after hours — call the 24/7 emergency line directly.</p>
<p style="margin-top:14px; font-family:var(--display); font-size:1.3rem; color:var(--sienna);">(503) 555-0199</p>
</div>
</div>
</div>
</div>
</section>
</main>
<footer class="site-footer">
<div class="container">
<div class="footer-grid">
<div>
<span class="wordmark">SIENA<span style="color:var(--brass);">.</span></span>
<p>128 residences around a shared courtyard, in the heart of Portland.</p>
</div>
<div>
<h4>Explore</h4>
<ul class="footer-links">
<li><a href="residences.html">Residences</a></li>
<li><a href="residences.html#amenities">Amenities</a></li>
<li><a href="residences.html#neighborhood">Neighborhood</a></li>
</ul>
</div>
<div>
<h4>Get in touch</h4>
<ul class="footer-links">
<li><a href="lease.html">Lease inquiry</a></li>
<li><a href="support.html">Resident support</a></li>
<li><a href="contact.html">Visit &amp; contact</a></li>
</ul>
</div>
<div>
<h4>Leasing office</h4>
<ul class="footer-links">
<li>820 SW Ankeny Street<br>Portland, OR 97205</li>
<li>(503) 555-0142</li>
<li>[email protected]</li>
</ul>
</div>
</div>
<div class="footer-bottom">
<span>© 2026 Siena Residences. All rights reserved.</span>
<span>Equal Housing Opportunity</span>
</div>
</div>
</footer>
<script src="assets/js/main.js"></script>
</body>
</html>